Privacy Policy


1. The Influenza Specialist Group ("ISG") is committed to ensuring the privacy of individuals and is guided by the National Privacy Principles which are set out in the Australian Privacy Act 1998. This policy provides information on the ISG’s information handling practices. When information is collected directly from individuals we will provide further relevant information at the point of collection.


2. We will only collect information from individuals when it is necessary or desirable for the performance of a business function, including the full range of services offered by us. The information we collect will depend on the individual's relationship with us. Sensitive information (for example, an individual's racial or ethnic origin) will only be collected if the individual gives consent or if it is required by law.

3. "Sensitive" information means information about an individual's racial or ethnic origin, political opinions, membership of a political, professional or trade association, philosophical beliefs or affiliations, membership of trade union, sexual preferences or practices, or criminal record. It also includes health information".

4. We only use personal information for the purpose for which it was collected. We may also use this information for secondary purposes which directly relate to the primary purpose' of collection. (For example, you may be required to fill in a form to register for our services, credit references, administration and accounts etc and we may use your contact details to send you materials and details of other services offered by us and our associates).

5. Contact information held by us may also be used to inform individuals of special offers or additional services provided by us and those of our associated business partners and suppliers. The individual contacted will be provided with the option of not receiving further communication of this nature.

6. We do not sell any of the personal information we collect. We will only disclose personal information for the primary purpose for which it was collected, or for a secondary purpose if it directly relates to the primary purpose as outlined above. Individuals will be informed of this, and may have to sign a consent form at the point of collection.

7. We may engage third parties to perform certain business functions. Therefore, it is sometimes necessary to disclose your personal information to those third parties and suppliers. Where disclosure takes place, we seek to ensure that your personal information is handled in accordance with the Australian National Privacy Principles.

8. We endeavour to protect your personal information from unauthorised use, access, disclosure and alteration. Employees and contractors are only provided with access to personal information that is relevant to their roles and responsibilities, and we seek to ensure that staff comply with this policy on the handling of personal information. IT protection systems and internal procedures are also utilised to protect the personal information held. We will hold your information until there is no longer a business or legal need to retain it.

9. We may also collect other information when you visit our website to read or download information. This may include your server address, domain name, date and time you visited the site, pages viewed and the information downloaded. This may be as a result of the use of cookies. Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your browser to disable or to warn you when cookies are used. By disabling cookies, you may not be able to participate in some of the features offered by us on our website.

Google Analytics
10. Currently we are using Google Analytics to analyze the audience of the website and improve our content. No personal information is collected from
Google Analytics. For further information on the privacy policy concerning Google Analytics, please go here,

11. We seek to maintain the accuracy of your personal information. We encourage you to contact us if the information we hold about you is incorrect or to notify us if your personal information has been changed.

12. You may contact the Chief Executive Officer on +61 3 9863 6650 or at any time to access the personal information we hold about you. We may require that you fill out a form to access this information. Access will be provided unless the request is unreasonable or the Australian National Privacy Principles permit us to decline that access. As permitted by law, a fee may be requested to cover the cost of the access.

Complaints and Concerns
13. If you have any concerns about the handling of your personal information, please contact the Chief Executive Officer on +61 3 9863 6650 or We may ask that you put your request in writing and will seek to resolve your concern as promptly as possible.

Changes to Privacy Policy
14. We may modify or amend this policy at any time provided the policy still complies with the Privacy Act.


Page published:  January 2014 

Last updated:      August 2015